Story
SS&C
NatWest GroupNatWest Group Brings Policy and Claims onto SS&C
NatWest Group, a financials organization in the United Kingdom, uses SS&C Intralinks from SS&C to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because policy and claims has a clear owner |
| Risk and compliance | SS&C Intralinks is the governed place underwriters and claims handlers use for insurance operations |
| Capability | New joiners can see how insurance operations actually runs |
Story
Inside NatWest Group, insurance operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United Kingdom. Underwriters and claims handlers needed a system that would still make sense after the original project team moved on.
NatWest Group uses SS&C Intralinks from SS&C as the working layer for policy and claims. SS&C Technologies delivers software and services for investment management, healthcare administration, and intelligent automation. The practical change is simple: insurance operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What NatWest Group gets from SS&C is a durable place to run insurance operations and a way for underwriters and claims handlers to see the same policy and claims at the same time.
