Story
SentinelOne
MuralMural Runs Identity Operations with SentinelOne
Mural, an information technology organization in the United States, uses Singularity Cloud from SentinelOne to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Singularity Cloud |
Story
Mural grew access control faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. IAM and helpdesk were the ones stitching the picture together by hand.
Rolling out Singularity Cloud put identity operations on SentinelOne. SentinelOne is an autonomous cybersecurity platform for endpoint, identity, and cloud detection and response. Mural keeps the product in the path where work already happens, so IAM and helpdesk do not context-switch into a graveyard system used only for audits.
The visible result is steadier identity operations. Access control is easier to inspect, and adjacent groups can join IAM and helpdesk without a guided tour of someone's desktop.
