Story
SS&C
Moody'sMoody's Uses SS&C Intralinks for Policy and Claims
Moody's, a financials organization in the United States, uses SS&C Intralinks from SS&C to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for policy and claims |
| Capability | Insurance operations stays visible to adjacent teams through SS&C Intralinks |
| Capability | Underwriters and claims handlers work from the same SS&C Intralinks record for policy and claims |
Story
Financials work at Moody's spans more than one site, even when headquarters sits in the United States. Policy and claims was splitting across regional habits. Underwriters and claims handlers asked for a shared way to run insurance operations without freezing local judgment.
SS&C (SS&C Intralinks) is what they standardized on. SS&C Technologies delivers software and services for investment management, healthcare administration, and intelligent automation. Moody's uses it as the system of record for policy and claims, with underwriters and claims handlers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
