Story
Proofpoint
MixpanelMixpanel Uses Information Protection for Access Control
Mixpanel, an information technology organization in the United States, uses Information Protection from Proofpoint to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Information Protection |
| Capability | IAM and helpdesk work from the same Information Protection record for access control |
Story
Information Technology work at Mixpanel spans more than one site, even when headquarters sits in the United States. Access control was splitting across regional habits. IAM and helpdesk asked for a shared way to run identity operations without freezing local judgment.
Proofpoint (Information Protection) is what they standardized on. Proofpoint focuses on human-centric cybersecurity, especially email threat protection, data loss prevention, and awareness training. Mixpanel uses it as the system of record for access control, with IAM and helpdesk as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
