Story
Google Cloud
MirantisMirantis Uses Vertex AI for Resilience
Mirantis, an information technology organization in the United States, uses Vertex AI from Google Cloud to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Productivity | Handoffs in reliability engineering sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how reliability engineering actually runs |
Story
Information Technology work at Mirantis spans more than one site, even when headquarters sits in the United States. Backup and failover was splitting across regional habits. SRE and operations asked for a shared way to run reliability engineering without freezing local judgment.
Google Cloud (Vertex AI) is what they standardized on. Google Cloud provides infrastructure, analytics, and AI services, including BigQuery and Vertex AI, for data-heavy and machine learning workloads. Mirantis uses it as the system of record for backup and failover, with SRE and operations as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
