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Story

Microsoft Azure@MetLife

Microsoft Azure Supports Platform Operations at MetLife

MetLife, a financials organization in the United States, uses Azure from Microsoft Azure to support platform operations for infrastructure and application teams.

Value results

CategoryValue result
ProductivityFewer stalled items because cloud landing zones has a clear owner
ProductivityHandoffs in platform operations sit in a shared queue instead of a mailbox trail
Risk and complianceAzure is the governed place infrastructure and application teams use for platform operations

Story

MetLife grew cloud landing zones faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. Infrastructure and application teams were the ones stitching the picture together by hand.

Rolling out Azure put platform operations on Microsoft Azure. Microsoft Azure is a public cloud platform for infrastructure, data, AI, and application services used by enterprises to host and modernize workloads. MetLife keeps the product in the path where work already happens, so infrastructure and application teams do not context-switch into a graveyard system used only for audits.

The visible result is steadier platform operations. Cloud landing zones is easier to inspect, and adjacent groups can join infrastructure and application teams without a guided tour of someone's desktop.

Relationship map

MetLife uses Microsoft Azure, Anthropic, OpenAI, Fiserv, Guidewire, SentinelOne, OpenText, F5, Anaplan, Zscaler. Shared with Fujitsu, Hexagon, Krones AG, SPAR Holding BV, Teladoc Health. Industry: Financials. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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