Story
Microsoft
KyndrylMicrosoft at Kyndryl: Distributed Meetings
Kyndryl, an information technology organization in the United States, uses Teams from Microsoft to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Teams is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Kyndryl grew distributed meetings faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Employees and partners were the ones stitching the picture together by hand.
Rolling out Teams put hybrid collaboration on Microsoft. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Kyndryl keeps the product in the path where work already happens, so employees and partners do not context-switch into a graveyard system used only for audits.
The visible result is steadier hybrid collaboration. Distributed meetings is easier to inspect, and adjacent groups can join employees and partners without a guided tour of someone's desktop.
