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OpenText@MetLife

MetLife Modernizes Distributed Meetings with OpenText

MetLife, a financials organization in the United States, uses OpenText Content Cloud from OpenText to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
Risk and complianceOpenText Content Cloud is the governed place employees and partners use for hybrid collaboration
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

MetLife is based in the United States and runs financials operations at a scale where distributed meetings cannot live in side channels. Employees and partners were reconciling competing copies of the same work, which slowed hybrid collaboration and hid who owned the next step.

The company runs hybrid collaboration on OpenText, with OpenText Content Cloud as the product employees and partners actually open. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. For MetLife, that means employees and partners can open one workflow, see distributed meetings, and let neighboring teams join without inventing a parallel stack.

Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for distributed meetings.

Relationship map

MetLife uses OpenText, Anthropic, OpenAI, Fiserv, Guidewire, SentinelOne, F5, Anaplan, Microsoft Azure, Zscaler. Shared with AkzoNobel, Alcoa, Ally Financial, American Express GBT, Anheuser-Busch InBev. Industry: Financials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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