Story
Dynatrace
Merck KGaAMerck KGaA Brings Log Investigation onto Dynatrace
Merck KGaA, a health care organization in Germany, uses Application Security from Dynatrace to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Incident response stays visible to adjacent teams through Application Security |
| Capability | Log investigation can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for log investigation |
Story
Inside Merck KGaA, incident response used to depend on whoever still had the latest file. That pattern is common in health care groups working out of Germany. On-call engineers needed a system that would still make sense after the original project team moved on.
Merck KGaA uses Application Security from Dynatrace as the working layer for log investigation. Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks. The practical change is simple: incident response has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Merck KGaA gets from Dynatrace is a durable place to run incident response and a way for on-call engineers to see the same log investigation at the same time.
