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storyCanadaConsumer DiscretionaryCapability

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Splunk@Martinrea

Martinrea Modernizes Log Investigation with Splunk

Martinrea, a consumer discretionary organization in Canada, uses Splunk Cloud from Splunk to support incident response for on-call engineers.

Value results

CategoryValue result
CapabilityNamed workflow replaces ad hoc routing for log investigation
CapabilityIncident response stays visible to adjacent teams through Splunk Cloud
CapabilityOn-call engineers work from the same Splunk Cloud record for log investigation

Story

Martinrea grew log investigation faster than the local tools around it. From Canada, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. On-call engineers were the ones stitching the picture together by hand.

Rolling out Splunk Cloud put incident response on Splunk. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. Martinrea keeps the product in the path where work already happens, so on-call engineers do not context-switch into a graveyard system used only for audits.

The visible result is steadier incident response. Log investigation is easier to inspect, and adjacent groups can join on-call engineers without a guided tour of someone's desktop.

Relationship map

Martinrea uses Splunk, Zscaler, Zendesk, CyberArk, Siemens Digital Industries Software. Shared with 1Password, 3M, 6sense, Airbnb, American Express GBT. Industry: Consumer Discretionary. Value: Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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