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storyUnited KingdomConsumer DiscretionaryRisk and complianceInsightCapability

Story

IBM@Marks and Spencer

Marks and Spencer Brings Analytics Hosting onto IBM

Marks and Spencer, a consumer discretionary organization in the United Kingdom, uses IBM Cloud from IBM to support data platform operations for data engineers.

Value results

CategoryValue result
Risk and complianceIBM Cloud is the governed place data engineers use for data platform operations
InsightFewer stalled items because analytics hosting has a clear owner
CapabilityNew joiners can see how data platform operations actually runs

Story

Inside Marks and Spencer, data platform operations used to depend on whoever still had the latest file. That pattern is common in consumer discretionary groups working out of the United Kingdom. Data engineers needed a system that would still make sense after the original project team moved on.

Marks and Spencer uses IBM Cloud from IBM as the working layer for analytics hosting. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. The practical change is simple: data platform operations has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Marks and Spencer gets from IBM is a durable place to run data platform operations and a way for data engineers to see the same analytics hosting at the same time.

Relationship map

Marks and Spencer uses IBM, Grafana Labs, Intuit, Smartsheet, HashiCorp. Shared with ABB, ETAS, Flowpay, Hellmann Worldwide Logistics, Infosys Finnacle. Industry: Consumer Discretionary. Value: Risk and compliance, Insight, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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