Story
Infor
LushaLusha Adopts Infor for Order to Cash
Lusha, an information technology organization in Israel, uses Infor WMS from Infor to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because order management has a clear owner |
| Productivity | Handoffs in order to cash sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how order to cash actually runs |
Story
Inside Lusha, order to cash used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of Israel. Order desk and finance needed a system that would still make sense after the original project team moved on.
Lusha uses Infor WMS from Infor as the working layer for order management. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. The practical change is simple: order to cash has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Lusha gets from Infor is a durable place to run order to cash and a way for order desk and finance to see the same order management at the same time.
