Story
Fiserv
Lloyds Banking GroupLloyds Banking Group Uses DNA for Core Processing
Lloyds Banking Group, a financials organization in the United Kingdom, uses DNA from Fiserv to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Capability | Operations and product work from the same DNA record for core processing |
| Capability | Core processing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for core processing |
Story
Inside Lloyds Banking Group, banking operations used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United Kingdom. Operations and product needed a system that would still make sense after the original project team moved on.
Lloyds Banking Group uses DNA from Fiserv as the working layer for core processing. Fiserv provides financial services technology for banks, credit unions, and merchants, including processing, digital banking, and Clover. The practical change is simple: banking operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Lloyds Banking Group gets from Fiserv is a durable place to run banking operations and a way for operations and product to see the same core processing at the same time.
