Story
Zscaler
LactalisLactalis Extends Zero Trust Exchange Across Identity Operations
Lactalis, a consumer staples organization in France, uses Zero Trust Exchange from Zscaler to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Risk and compliance | Zero Trust Exchange is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
Lactalis did not need another dashboard that nobody opened. It needed identity operations to move. In France, IAM and helpdesk already knew where access control went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Zero Trust Exchange from Zscaler is now in that path. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. The company treats it as production tooling for identity operations, which is why IAM and helpdesk live in it rather than exporting from it once a quarter.
Lactalis can show how access control is handled today. That is the value: a repeatable way to run identity operations on software the rest of the industry already recognizes.
