Story
Veeva
LabcorpLabcorp Uses Veeva Clinical for Clinical Records
Labcorp, a health care organization in the United States, uses Veeva Clinical from Veeva to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for clinical records |
| Capability | Care delivery stays visible to adjacent teams through Veeva Clinical |
| Capability | Clinicians and HIM work from the same Veeva Clinical record for clinical records |
Story
Health Care work at Labcorp spans more than one site, even when headquarters sits in the United States. Clinical records was splitting across regional habits. Clinicians and HIM asked for a shared way to run care delivery without freezing local judgment.
Veeva (Veeva Clinical) is what they standardized on. Veeva provides cloud software for life sciences, covering clinical, quality, commercial, and regulatory content on Vault. Labcorp uses it as the system of record for clinical records, with clinicians and HIM as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
