Story
IBM
LabcorpLabcorp Adopts IBM for Platform Operations
Labcorp, a health care organization in the United States, uses IBM Instana from IBM to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cloud landing zones |
| Capability | Platform operations stays visible to adjacent teams through IBM Instana |
| Capability | Infrastructure and application teams work from the same IBM Instana record for cloud landing zones |
Story
Inside Labcorp, platform operations used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Infrastructure and application teams needed a system that would still make sense after the original project team moved on.
Labcorp uses IBM Instana from IBM as the working layer for cloud landing zones. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. The practical change is simple: platform operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Labcorp gets from IBM is a durable place to run platform operations and a way for infrastructure and application teams to see the same cloud landing zones at the same time.
