Story
Kyndryl Extends FortiSASE Across Identity Operations
Kyndryl, an information technology organization in the United States, uses FortiSASE from Fortinet to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | FortiSASE is the governed place IAM and helpdesk use for identity operations |
Story
Inside Kyndryl, identity operations used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Kyndryl uses FortiSASE from Fortinet as the working layer for access control. Fortinet delivers network and security fabric products, including next-generation firewalls and secure access, for distributed enterprises. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Kyndryl gets from Fortinet is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.