Story
Smartsheet
Knight-SwiftKnight-Swift Standardizes Distributed Meetings on Smartsheet
Knight-Swift, an industrials organization in the United States, uses WorkApps from Smartsheet to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | WorkApps is the governed place employees and partners use for hybrid collaboration |
Story
Knight-Swift is based in the United States and runs industrials operations at a scale where distributed meetings cannot live in side channels. Employees and partners were reconciling competing copies of the same work, which slowed hybrid collaboration and hid who owned the next step.
The company runs hybrid collaboration on Smartsheet, with WorkApps as the product employees and partners actually open. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. For Knight-Swift, that means employees and partners can open one workflow, see distributed meetings, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for distributed meetings.
