Story
Smartsheet
KlaviyoKlaviyo Extends Dynamic View Across Program Management
Klaviyo, an information technology organization in the United States, uses Dynamic View from Smartsheet to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Program management stays visible to adjacent teams through Dynamic View |
| Capability | Project and operations leads work from the same Dynamic View record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
Story
Inside Klaviyo, program management used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Project and operations leads needed a system that would still make sense after the original project team moved on.
Klaviyo uses Dynamic View from Smartsheet as the working layer for cross-team delivery. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. The practical change is simple: program management has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Klaviyo gets from Smartsheet is a durable place to run program management and a way for project and operations leads to see the same cross-team delivery at the same time.
