Story
Red Hat
JCBJCB Modernizes Resilience with Red Hat
JCB, an industrials organization in the United Kingdom, uses Red Hat OpenShift from Red Hat to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Productivity | Handoffs in reliability engineering sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how reliability engineering actually runs |
Story
JCB grew backup and failover faster than the local tools around it. From the United Kingdom, industrials teams still had to serve customers and internal partners who expected a straight answer. SRE and operations were the ones stitching the picture together by hand.
Rolling out Red Hat OpenShift put reliability engineering on Red Hat. Red Hat, an IBM company, provides enterprise open source platforms, including RHEL, OpenShift, and Ansible, for hybrid cloud. JCB keeps the product in the path where work already happens, so SRE and operations do not context-switch into a graveyard system used only for audits.
The visible result is steadier reliability engineering. Backup and failover is easier to inspect, and adjacent groups can join SRE and operations without a guided tour of someone's desktop.
