Story
Okta
InfosysInfosys Standardizes Private Access on Okta
Infosys, an information technology organization in India, uses Okta Customer Identity from Okta to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because private application access has a clear owner |
| Productivity | Handoffs in remote access sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Okta Customer Identity is the governed place network and IT use for remote access |
Story
Infosys is based in India and runs information technology operations at a scale where private application access cannot live in side channels. Network and IT were reconciling competing copies of the same work, which slowed remote access and hid who owned the next step.
The company runs remote access on Okta, with Okta Customer Identity as the product network and IT actually open. Okta is an identity platform for workforce and customer authentication, single sign-on, and lifecycle management. For Infosys, that means network and IT can open one workflow, see private application access, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for private application access.
