Story
Informatica Supports Real-time Operations at Iron Mountain
Iron Mountain, a real estate organization in the United States, uses Intelligent Data Management Cloud from Informatica to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because event streams has a clear owner |
| Productivity | Handoffs in real-time operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Intelligent Data Management Cloud is the governed place platform engineers use for real-time operations |
Story
Iron Mountain grew event streams faster than the local tools around it. From the United States, real estate teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.
Rolling out Intelligent Data Management Cloud put real-time operations on Informatica. Informatica is an enterprise data management platform for integration, quality, catalog, and master data across clouds. Iron Mountain keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.