Story
Infor
MerckInfor at Merck: Procurement
Merck, a health care organization in the United States, uses Infor Financials from Infor to support source to pay for procurement and AP.
Merck runs source to pay on Infor so ownership is obvious when work stalls.
“In the United States, procurement and AP already knew where procurement and payables went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for procurement and payables |
| Capability | Source to pay stays visible to adjacent teams through Infor Financials |
| Capability | Procurement and AP work from the same Infor Financials record for procurement and payables |
Story
Merck did not need another dashboard that nobody opened. It needed source to pay to move. In the United States, procurement and AP already knew where procurement and payables went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Infor Financials from Infor is now in that path. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. The company treats it as production tooling for source to pay, which is why procurement and AP live in it rather than exporting from it once a quarter.
Merck can show how procurement and payables is handled today. That is the value: a repeatable way to run source to pay on software the rest of the industry already recognizes.
