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storyUnited StatesHealth CareProductivityRisk and compliance

Story

Epic Systems@Illumina

Illumina Extends Healthy Planet Across Care Delivery

Illumina, a health care organization in the United States, uses Healthy Planet from Epic Systems to support care delivery for clinicians and HIM.

Value results

CategoryValue result
ProductivityFewer stalled items because clinical records has a clear owner
ProductivityHandoffs in care delivery sit in a shared queue instead of a mailbox trail
Risk and complianceHealthy Planet is the governed place clinicians and HIM use for care delivery

Story

Inside Illumina, care delivery used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Clinicians and HIM needed a system that would still make sense after the original project team moved on.

Illumina uses Healthy Planet from Epic Systems as the working layer for clinical records. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. The practical change is simple: care delivery has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Illumina gets from Epic Systems is a durable place to run care delivery and a way for clinicians and HIM to see the same clinical records at the same time.

Relationship map

Illumina uses Epic Systems, Dropbox, Cartesia, Veeva, Zendesk, Microsoft Azure, Snyk. Shared with Abbott Laboratories, AdventHealth, Advocate Health, Agilent Technologies, Align Technology. Industry: Health Care. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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