Story
IBM
IACIAC Uses IBM Cloud for Cloud Operations
IAC, a communication services organization in the United States, uses IBM Cloud from IBM to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cloud landing zones |
| Capability | Platform operations stays visible to adjacent teams through IBM Cloud |
| Capability | Infrastructure and application teams work from the same IBM Cloud record for cloud landing zones |
Story
Communication Services work at IAC spans more than one site, even when headquarters sits in the United States. Cloud landing zones was splitting across regional habits. Infrastructure and application teams asked for a shared way to run platform operations without freezing local judgment.
IBM (IBM Cloud) is what they standardized on. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. IAC uses it as the system of record for cloud landing zones, with infrastructure and application teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
