Story
Zoom
US FoodsHow US Foods Runs Agreement Management on Zoom Phone
US Foods, a consumer staples organization in the United States, uses Zoom Phone from Zoom to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for contract routing |
| Capability | Agreement management stays visible to adjacent teams through Zoom Phone |
| Capability | Legal and business owners work from the same Zoom Phone record for contract routing |
Story
US Foods is based in the United States and runs consumer staples operations at a scale where contract routing cannot live in side channels. Legal and business owners were reconciling competing copies of the same work, which slowed agreement management and hid who owned the next step.
The company runs agreement management on Zoom, with Zoom Phone as the product legal and business owners actually open. Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations. For US Foods, that means legal and business owners can open one workflow, see contract routing, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for contract routing.
