Story
Guidewire@
Standard Chartered Bank
How Standard Chartered Bank Runs Banking Operations on ClaimCenter
Standard Chartered Bank, a financials organization in the United Kingdom, uses ClaimCenter from Guidewire to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because core processing has a clear owner |
| Productivity | Handoffs in banking operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how banking operations actually runs |
Story
Standard Chartered Bank is based in the United Kingdom and runs financials operations at a scale where core processing cannot live in side channels. Operations and product were reconciling competing copies of the same work, which slowed banking operations and hid who owned the next step.
The company runs banking operations on Guidewire, with ClaimCenter as the product operations and product actually open. Guidewire makes core insurance software for policy, billing, and claims used by property and casualty carriers. For Standard Chartered Bank, that means operations and product can open one workflow, see core processing, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for core processing.
