Story
CyberArk
New RelicHow New Relic Runs Security Operations on Endpoint Privilege Manager
New Relic, an information technology organization in the United States, uses Endpoint Privilege Manager from CyberArk to support security operations for SOC analysts.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Handoffs in security operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Endpoint Privilege Manager is the governed place SOC analysts use for security operations |
| Risk and compliance | New joiners can see how security operations actually runs |
Story
Information Technology work at New Relic spans more than one site, even when headquarters sits in the United States. Endpoint detection was splitting across regional habits. SOC analysts asked for a shared way to run security operations without freezing local judgment.
CyberArk (Endpoint Privilege Manager) is what they standardized on. CyberArk focuses on privileged access and identity security so organizations can control high-risk credentials and machine identities. New Relic uses it as the system of record for endpoint detection, with SOC analysts as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
