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OpenText
Mass General BrighamHow Mass General Brigham Runs Hybrid Collaboration on Cybersecurity
Mass General Brigham, a health care organization in the United States, uses Cybersecurity from OpenText to support hybrid collaboration for employees and partners.
Employees and partners at Mass General Brigham review distributed meetings in Cybersecurity rather than in personal files.
“Mass General Brigham is based in the United States and runs health care operations at a scale where distributed meetings cannot live in side channels.”
“Employees and partners were reconciling competing copies of the same work, which slowed hybrid collaboration and hid who owned the next step.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Mass General Brigham is based in the United States and runs health care operations at a scale where distributed meetings cannot live in side channels. Employees and partners were reconciling competing copies of the same work, which slowed hybrid collaboration and hid who owned the next step.
The company runs hybrid collaboration on OpenText, with Cybersecurity as the product employees and partners actually open. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. For Mass General Brigham, that means employees and partners can open one workflow, see distributed meetings, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for distributed meetings.
