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Story

Smartsheet@Liebherr

How Liebherr Runs Hybrid Collaboration on WorkApps

Liebherr, an industrials organization in Switzerland, uses WorkApps from Smartsheet to support hybrid collaboration for employees and partners.

Value results

CategoryValue result
ProductivityHandoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail
Risk and complianceWorkApps is the governed place employees and partners use for hybrid collaboration
CapabilityNew joiners can see how hybrid collaboration actually runs

Story

Industrials work at Liebherr spans more than one site, even when headquarters sits in Switzerland. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.

Smartsheet (WorkApps) is what they standardized on. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. Liebherr uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

Liebherr uses Smartsheet, Informatica, Datadog, Workday, Red Hat, Dropbox, Confluent, OpenAI, Qlik, MongoDB, Zoom. Shared with Air India, Aldi, American Tower, ANA Holdings, Anthropic. Industry: Industrials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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