Story
Palo Alto Networks@
Intuitive Surgical
How Intuitive Surgical Runs Email Security on Cortex XSIAM
Intuitive Surgical, a health care organization in the United States, uses Cortex XSIAM from Palo Alto Networks to support email security for security and messaging teams.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Email security stays visible to adjacent teams through Cortex XSIAM |
| Risk and compliance | Security and messaging teams work from the same Cortex XSIAM record for inbound threat mail |
| Capability | Named workflow replaces ad hoc routing for inbound threat mail |
Story
Intuitive Surgical is based in the United States and runs health care operations at a scale where inbound threat mail cannot live in side channels. Security and messaging teams were reconciling competing copies of the same work, which slowed email security and hid who owned the next step.
The company runs email security on Palo Alto Networks, with Cortex XSIAM as the product security and messaging teams actually open. Palo Alto Networks provides network, cloud, and security operations products used to protect enterprise environments and automate response. For Intuitive Surgical, that means security and messaging teams can open one workflow, see inbound threat mail, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for inbound threat mail.