Story
How Humana Runs Remote Access on Zscaler Private Access
Humana, a health care organization in the United States, uses Zscaler Private Access from Zscaler to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for private application access |
| Capability | Remote access stays visible to adjacent teams through Zscaler Private Access |
| Capability | Network and IT work from the same Zscaler Private Access record for private application access |
Story
Humana is based in the United States and runs health care operations at a scale where private application access cannot live in side channels. Network and IT were reconciling competing copies of the same work, which slowed remote access and hid who owned the next step.
The company runs remote access on Zscaler, with Zscaler Private Access as the product network and IT actually open. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. For Humana, that means network and IT can open one workflow, see private application access, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for private application access.