Story
Fortinet
HeightHow Height Runs Identity Operations on FortiAnalyzer
Height, an information technology organization in the United States, uses FortiAnalyzer from Fortinet to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | FortiAnalyzer is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
Information Technology work at Height spans more than one site, even when headquarters sits in the United States. Access control was splitting across regional habits. IAM and helpdesk asked for a shared way to run identity operations without freezing local judgment.
Fortinet (FortiAnalyzer) is what they standardized on. Fortinet delivers network and security fabric products, including next-generation firewalls and secure access, for distributed enterprises. Height uses it as the system of record for access control, with IAM and helpdesk as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
