Story
How Five9 Runs Applied Machine Learning on Snowpark
Five9, an information technology organization in the United States, uses Snowpark from Snowflake to support applied machine learning for data scientists and ML engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because feature pipelines has a clear owner |
| Productivity | Handoffs in applied machine learning sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how applied machine learning actually runs |
Story
Five9 is based in the United States and runs information technology operations at a scale where feature pipelines cannot live in side channels. Data scientists and ML engineers were reconciling competing copies of the same work, which slowed applied machine learning and hid who owned the next step.
The company runs applied machine learning on Snowflake, with Snowpark as the product data scientists and ML engineers actually open. Snowflake is a cloud data platform that separates storage and compute so organizations can share, analyze, and govern data across clouds. For Five9, that means data scientists and ML engineers can open one workflow, see feature pipelines, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for feature pipelines.