Story
MongoDB
CVS HealthHow CVS Health Runs Real-time Operations on Atlas Search
CVS Health, a health care organization in the United States, uses Atlas Search from MongoDB to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in real-time operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Atlas Search is the governed place platform engineers use for real-time operations |
| Capability | New joiners can see how real-time operations actually runs |
Story
Health Care work at CVS Health spans more than one site, even when headquarters sits in the United States. Event streams was splitting across regional habits. Platform engineers asked for a shared way to run real-time operations without freezing local judgment.
MongoDB (Atlas Search) is what they standardized on. MongoDB provides a developer data platform, with Atlas as the managed service for document, search, and vector workloads. CVS Health uses it as the system of record for event streams, with platform engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
