Story
Cartesia
CharacterHow Character Runs Engineering on Ink
Character, an information technology organization in the United States, uses Ink from Cartesia to support engineering for developers.
Value results
| Category | Value result |
|---|---|
| Capability | Developers work from the same Ink record for software delivery |
| Capability | Software delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for software delivery |
Story
Information Technology work at Character spans more than one site, even when headquarters sits in the United States. Software delivery was splitting across regional habits. Developers asked for a shared way to run engineering without freezing local judgment.
Cartesia (Ink) is what they standardized on. Cartesia develops real-time voice AI, including Sonic text-to-speech and Ink speech-to-text, for conversational products and agents. Character uses it as the system of record for software delivery, with developers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
