Story
How Capgemini Runs Real-time Operations on Apache Kafka
Capgemini, an information technology organization in France, uses Apache Kafka from Confluent to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because event streams has a clear owner |
| Productivity | Handoffs in real-time operations sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how real-time operations actually runs |
Story
Capgemini is based in France and runs information technology operations at a scale where event streams cannot live in side channels. Platform engineers were reconciling competing copies of the same work, which slowed real-time operations and hid who owned the next step.
The company runs real-time operations on Confluent, with Apache Kafka as the product platform engineers actually open. Confluent is the data streaming platform built around Apache Kafka, used to move events between applications in real time. For Capgemini, that means platform engineers can open one workflow, see event streams, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for event streams.