Story
Infor
Boston ScientificHow Boston Scientific Runs Order to Cash on Infor OS
Boston Scientific, a health care organization in the United States, uses Infor OS from Infor to support order to cash for order desk and finance.
Boston Scientific folded Infor OS into order to cash so order desk and finance share one view of order management.
“Health Care work at Boston Scientific spans more than one site, even when headquarters sits in the United States.”
“Order desk and finance asked for a shared way to run order to cash without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in order to cash sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Infor OS is the governed place order desk and finance use for order to cash |
| Capability | New joiners can see how order to cash actually runs |
Story
Health Care work at Boston Scientific spans more than one site, even when headquarters sits in the United States. Order management was splitting across regional habits. Order desk and finance asked for a shared way to run order to cash without freezing local judgment.
Infor (Infor OS) is what they standardized on. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. Boston Scientific uses it as the system of record for order management, with order desk and finance as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
