Story
How Boston Properties Runs Security Operations on Zscaler Private Access
Boston Properties, a real estate organization in the United States, uses Zscaler Private Access from Zscaler to support security operations for SOC analysts.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Handoffs in security operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Zscaler Private Access is the governed place SOC analysts use for security operations |
| Risk and compliance | New joiners can see how security operations actually runs |
Story
Real Estate work at Boston Properties spans more than one site, even when headquarters sits in the United States. Endpoint detection was splitting across regional habits. SOC analysts asked for a shared way to run security operations without freezing local judgment.
Zscaler (Zscaler Private Access) is what they standardized on. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. Boston Properties uses it as the system of record for endpoint detection, with SOC analysts as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.