Story
Appian
BlackstoneHow Blackstone Runs Back-office Automation on Appian Data Fabric
Blackstone, a financials organization in the United States, uses Appian Data Fabric from Appian to support back-office automation for operations analysts.
Value results
| Category | Value result |
|---|---|
| Capability | Operations analysts work from the same Appian Data Fabric record for repetitive desktop work |
| Capability | Repetitive desktop work can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for repetitive desktop work |
Story
Financials work at Blackstone spans more than one site, even when headquarters sits in the United States. Repetitive desktop work was splitting across regional habits. Operations analysts asked for a shared way to run back-office automation without freezing local judgment.
Appian (Appian Data Fabric) is what they standardized on. Appian is a process automation platform that combines low-code apps, data fabric, and robotic automation for operations teams. Blackstone uses it as the system of record for repetitive desktop work, with operations analysts as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
