Story
Epic Systems
Becton DickinsonHow Becton Dickinson Runs Care Delivery on MyChart
Becton Dickinson, a health care organization in the United States, uses MyChart from Epic Systems to support care delivery for clinicians and HIM.
Teams at Becton Dickinson moved clinical records onto Epic Systems after local tools started to collide.
“Becton Dickinson is based in the United States and runs health care operations at a scale where clinical records cannot live in side channels.”
“Clinicians and HIM were reconciling competing copies of the same work, which slowed care delivery and hid who owned the next step.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because clinical records has a clear owner |
| Productivity | Handoffs in care delivery sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how care delivery actually runs |
Story
Becton Dickinson is based in the United States and runs health care operations at a scale where clinical records cannot live in side channels. Clinicians and HIM were reconciling competing copies of the same work, which slowed care delivery and hid who owned the next step.
The company runs care delivery on Epic Systems, with MyChart as the product clinicians and HIM actually open. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. For Becton Dickinson, that means clinicians and HIM can open one workflow, see clinical records, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for clinical records.
