Story
Anthropic
ASM InternationalHow ASM International Runs Operations Automation on Claude Code
ASM International, an information technology organization in the Netherlands, uses Claude Code from Anthropic to support operations automation for ops and platform teams.
Value results
| Category | Value result |
|---|---|
| Capability | Ops and platform teams work from the same Claude Code record for task agents |
| Capability | Task agents can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for task agents |
Story
Information Technology work at ASM International spans more than one site, even when headquarters sits in the Netherlands. Task agents was splitting across regional habits. Ops and platform teams asked for a shared way to run operations automation without freezing local judgment.
Anthropic (Claude Code) is what they standardized on. Anthropic builds the Claude family of AI models used for analysis, coding, and workplace assistants with an emphasis on reliability. ASM International uses it as the system of record for task agents, with ops and platform teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
