Story
Hilton Runs Platform Operations with Google Cloud
Hilton, a consumer discretionary organization in the United States, uses Looker from Google Cloud to support platform operations for infrastructure and application teams.
Hilton folded Looker into platform operations so infrastructure and application teams share one view of cloud landing zones.
“From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer.”
“Infrastructure and application teams were the ones stitching the picture together by hand.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cloud landing zones can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cloud landing zones |
| Capability | Platform operations stays visible to adjacent teams through Looker |
Story
Hilton grew cloud landing zones faster than the local tools around it. From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Infrastructure and application teams were the ones stitching the picture together by hand.
Rolling out Looker put platform operations on Google Cloud. Google Cloud provides infrastructure, analytics, and AI services, including BigQuery and Vertex AI, for data-heavy and machine learning workloads. Hilton keeps the product in the path where work already happens, so infrastructure and application teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier platform operations. Cloud landing zones is easier to inspect, and adjacent groups can join infrastructure and application teams without a guided tour of someone's desktop.