Story
Dropbox
HiltonHilton Brings Cross-team Delivery onto Dropbox
Hilton, a consumer discretionary organization in the United States, uses Dropbox Dash from Dropbox to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Program management stays visible to adjacent teams through Dropbox Dash |
| Capability | Project and operations leads work from the same Dropbox Dash record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
Story
Consumer Discretionary work at Hilton spans more than one site, even when headquarters sits in the United States. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
Dropbox (Dropbox Dash) is what they standardized on. Dropbox is a content collaboration platform for storing, sharing, and reviewing files across teams and external partners. Hilton uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
