Story
Anthropic
HersheyHershey Modernizes Software Delivery with Anthropic
Hershey, a consumer staples organization in the United States, uses Claude from Anthropic to support engineering for developers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Claude is the governed place developers use for engineering |
| Capability | New joiners can see how engineering actually runs |
Story
Hershey is based in the United States and runs consumer staples operations at a scale where software delivery cannot live in side channels. Developers were reconciling competing copies of the same work, which slowed engineering and hid who owned the next step.
The company runs engineering on Anthropic, with Claude as the product developers actually open. Anthropic builds the Claude family of AI models used for analysis, coding, and workplace assistants with an emphasis on reliability. For Hershey, that means developers can open one workflow, see software delivery, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for software delivery.
