Story
Coupa
HCA HealthcareHCA Healthcare Modernizes Financial Close with Coupa
HCA Healthcare, a health care organization in the United States, uses Coupa Total Spend Management from Coupa to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Cost | Record to report stays visible to adjacent teams through Coupa Total Spend Management |
| Cost | Controllers and shared services work from the same Coupa Total Spend Management record for financial close |
| Capability | Named workflow replaces ad hoc routing for financial close |
Story
HCA Healthcare grew financial close faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Controllers and shared services were the ones stitching the picture together by hand.
Rolling out Coupa Total Spend Management put record to report on Coupa. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. HCA Healthcare keeps the product in the path where work already happens, so controllers and shared services do not context-switch into a graveyard system used only for audits.
The visible result is steadier record to report. Financial close is easier to inspect, and adjacent groups can join controllers and shared services without a guided tour of someone's desktop.
