Story
Asana
Great ExpectationsGreat Expectations Uses Goals for Cross-team Delivery
Great Expectations, an information technology organization in the United States, uses Goals from Asana to support program management for project and operations leads.
Project and operations leads at Great Expectations review cross-team delivery in Goals rather than in personal files.
“Information Technology work at Great Expectations spans more than one site, even when headquarters sits in the United States.”
“Project and operations leads asked for a shared way to run program management without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Goals |
| Capability | Project and operations leads work from the same Goals record for cross-team delivery |
Story
Information Technology work at Great Expectations spans more than one site, even when headquarters sits in the United States. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
Asana (Goals) is what they standardized on. Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place. Great Expectations uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
