Story
Google Cloud
ElsevierGoogle Cloud Supports Reliability Engineering at Elsevier
Elsevier, a communication services organization in the Netherlands, uses Google Cloud from Google Cloud to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Risk and compliance | Google Cloud is the governed place SRE and operations use for reliability engineering |
| Capability | New joiners can see how reliability engineering actually runs |
Story
Elsevier is based in the Netherlands and runs communication services operations at a scale where backup and failover cannot live in side channels. SRE and operations were reconciling competing copies of the same work, which slowed reliability engineering and hid who owned the next step.
The company runs reliability engineering on Google Cloud, with Google Cloud as the product SRE and operations actually open. Google Cloud provides infrastructure, analytics, and AI services, including BigQuery and Vertex AI, for data-heavy and machine learning workloads. For Elsevier, that means SRE and operations can open one workflow, see backup and failover, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for backup and failover.
