Story
Google Cloud
Walt DisneyGoogle Cloud at Walt Disney: Resilience
Walt Disney, a communication services organization in the United States, uses Looker from Google Cloud to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Capability | SRE and operations work from the same Looker record for backup and failover |
| Capability | Backup and failover can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for backup and failover |
Story
Walt Disney grew backup and failover faster than the local tools around it. From the United States, communication services teams still had to serve customers and internal partners who expected a straight answer. SRE and operations were the ones stitching the picture together by hand.
Rolling out Looker put reliability engineering on Google Cloud. Google Cloud provides infrastructure, analytics, and AI services, including BigQuery and Vertex AI, for data-heavy and machine learning workloads. Walt Disney keeps the product in the path where work already happens, so SRE and operations do not context-switch into a graveyard system used only for audits.
The visible result is steadier reliability engineering. Backup and failover is easier to inspect, and adjacent groups can join SRE and operations without a guided tour of someone's desktop.
