Story
IBM
FullStoryFullStory Brings Cloud Operations onto IBM
FullStory, an information technology organization in the United States, uses IBM Cloud from IBM to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Capability | Platform operations stays visible to adjacent teams through IBM Cloud |
| Capability | Infrastructure and application teams work from the same IBM Cloud record for cloud landing zones |
| Capability | Cloud landing zones can be reviewed without waiting on a personal export |
Story
Information Technology work at FullStory spans more than one site, even when headquarters sits in the United States. Cloud landing zones was splitting across regional habits. Infrastructure and application teams asked for a shared way to run platform operations without freezing local judgment.
IBM (IBM Cloud) is what they standardized on. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. FullStory uses it as the system of record for cloud landing zones, with infrastructure and application teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
